Terms & Conditions

These Terms & Conditions apply to services provided by Natural Path Wellness. By booking or purchasing a service, you agree to the terms applicable to that service.

Updated: September 2026

Natural Path Wellness provides complementary naturopathic, herbal medicine, iridology and related health and wellbeing services.

Practitioner: Lauren Hidalgo
Email: info@naturalpathwellness.co.uk

The practitioner is:

  • Professionally insured through Balens

  • A member of the Association of Naturopathic Practitioners (ANP)

  • A member of the General Naturopathic Council (GNC)

  • A member of the Guild of Naturopathic Iridologists International (GNI)

1. Services

Depending on the service booked, Natural Path Wellness may provide:

  • Naturopathic consultations

  • Herbal medicine consultations

  • Personalised herbal recommendations

  • Nutrition and lifestyle guidance within the practitioner's scope of practice

  • Iridology assessments

  • Follow-up consultations

  • Wellness programmes and packages

  • Educational health and wellbeing resources

The exact inclusions, duration and price of a service will be displayed on the Natural Path Wellness website or communicated before purchase.

2. Complementary Nature of Services

Natural Path Wellness provides complementary health and wellbeing support.

Services are not a substitute for:

  • Medical diagnosis

  • Medical investigations

  • Emergency medical care

  • Treatment from a GP or specialist

  • Appropriate pharmaceutical care

  • Prescribed medication

  • Eye examinations or other necessary healthcare assessments

No particular outcome, improvement, treatment result or cure can be guaranteed.

You remain responsible for seeking appropriate medical care when required.

3. Scope of Practice & Referral

Natural Path Wellness will provide services within the practitioner's professional scope of practice.

Where your needs appear to fall outside that scope, you may be advised to seek assessment or support from another appropriately qualified professional.

Natural Path Wellness reserves the right to decline or discontinue a service where it would not be appropriate to continue.

4. Booking, Fees & Payment

An appointment is confirmed once the booking requirements have been completed and, where applicable, payment has been received.

Current prices will be displayed on the Natural Path Wellness website or communicated before booking.

Payment is due in full at the time of booking.

Any additional cost associated with recommended herbal products will be explained where appropriate.

5. Cancellation & Rescheduling

If you need to cancel or reschedule an appointment, please provide as much notice as possible.

Natural Path Wellness requires at least 24 hours' notice

There is no refund for late cancellations.

6. Missed Appointments

If you do not attend an appointment without providing notice, the appointment will be treated as a late cancellation.

Repeated missed appointments may result in Natural Path Wellness declining further bookings.

7. Late Arrival

Please attend online consultations at the agreed time.

If you arrive significantly late, the consultation may need to:

  • Finish at the original scheduled time;

  • Be shortened; or

  • Be rescheduled where there is insufficient time to provide the service appropriately.


Late-arrival threshold: 15 minutes

8. Online Consultations

Natural Path Wellness currently provides consultations online.

You are responsible for:

  • Having a suitable device

  • Having a reasonably reliable internet connection

  • Joining the consultation at the agreed time

  • Providing an appropriate private environment

  • Providing accurate information

  • Informing the practitioner if another person is present during the consultation

Online consultations have limitations because a physical examination and certain other assessments cannot be performed remotely. Where an in-person or medical assessment appears appropriate, you may be advised to seek one.

9. Technical Problems

If technical difficulties prevent an online consultation from continuing, reasonable efforts will be made to reconnect or use another appropriate agreed method.

Where this is not possible, the consultation may be rescheduled.

Any refund or rescheduling decision will take account of the circumstances and applicable consumer rights.

10. Client Responsibilities

You agree to provide accurate and reasonably complete information relevant to your care, including information about:

  • Health conditions

  • Symptoms

  • Medications

  • Supplements

  • Herbal medicines

  • Allergies and sensitivities

  • Pregnancy or breastfeeding where relevant

  • Other healthcare treatment

  • Significant changes to your health


You should ask questions if you do not understand a recommendation.

You remain responsible for decisions concerning your health and for seeking appropriate medical care.

11. Prescribed Medication

You should not stop, reduce, increase or otherwise alter prescribed medication solely because of a Natural Path Wellness recommendation.

Any proposed change to prescribed medication should be discussed with the healthcare professional responsible for prescribing or managing it.

12. Emergencies

Natural Path Wellness does not provide an emergency medical service.

If you experience severe, rapidly worsening or potentially life-threatening symptoms, seek urgent medical assistance rather than waiting for a response from Natural Path Wellness.

13. Ending the Practitioner–Client Relationship

Natural Path Wellness may decline or end services where:

  • The client's needs fall outside the practitioner's scope

  • Continuing would not be appropriate or safe

  • Relevant information is repeatedly withheld

  • Payment obligations are repeatedly not met

  • There is abusive, threatening or inappropriate behaviour

  • The professional relationship has otherwise broken down

Where appropriate, reasonable signposting may be provided.

By booking or purchasing a Natural Path Wellness service, you confirm that you have had an opportunity to read the applicable Terms & Conditions.

Natural Path Wellness

Supporting your journey towards natural vitality and wellbeing.